Testimonials – Results

Işıl AkyolDeputy General Manager - Axa Insurance Turkey

Time has let us to realize how beneficial was the service we received from Results.

Almost all the top managers had some questions in mind before the project start:

- Are the employees going to engage into the projct passionately?

- Does that methodology mean additional bureaucracy and paperwork?

- Is there a risk that methods and means cover the goal and estrange our employees from that goal?

- After all that feverish efforts, how impossible for the employees to come up with that typical idea that “Everything is a waste and nothing but the one you used to is always the best system”?

Even at the very beginning of the initiative we noted that our employees were totally involved and engaged, motivated in the right direction, no bureaucracy existed and the projects were executed with expressive methods. That was the moment we realized that Results was the right partner to set out for our goal.

Aydın GülçurQuality and Process Manager - Akbank

As I was very impressed from the "Lean Six Sigma" training from Results Corporate Productivity Solutions, I wanted my whole team to attend the same training.

Compared to its usefulness, "Lean Six Sigma" can be applied very fast. The simulation used in the training is a real eye opener and theoretical tools can be applied and benefits can be seen during the training. Experience, capability and communication skills of the trainers made the training a very effective and efficient one.

Because of all these, the training is one of the most important milestones in the career of our team. We sincerely thank Results for the support they have given to us.

İdil NamyeterOperation Manager- Aviva

How Six Sigma distinguishes from companion methodologies is that Six Sigma is not only limited to cost reduction and quality improvement but also focused on customer expectations to support growth strategies.

As Aviva, we also set out to make “profitable” improvements towards customer expectations and received training and coaching support from Results.

We are grateful to them for sharing and involving their past experience, positive understanding and fantastic project management perspective into our process improvement efforts, particularly by knowing the distinction between manufacturing and service.

We wish them to keep the same level of accomplishment in other corporate companies.

Eric Pilling – Dubai Country Manager - Danzas

Our management team has been extremely impressed by the professional approach, preparation and follow up of the Results team. We would recommend Results to any organization looking to improve customer satisfaction, internal processes whilst boosting overall company teamwork.

Zeynep KoçQuality and FC Program Manager - DHL Turkey

By the time we have started working with Results Productivity Solutions in April 2007, we had a chance to intimately examine and evaluate their style and approach.

Being a global customer for a training and coaching service within the scope of a DMAIC+Lean implementation customized for our proprietary company Deutsche Post, I can honestly say that Results has outperformed our expectations.

Our team members were highly impressed and satisfied by their constructive approach, positive human relations and responsiveness to the requirements. Hence analysis and implementation phases were carried out effectively.

Considering their two years performance, I can assure that Results can take similar initiative of a corporate company to a successful conclusion.

Julia Powell Regional Manager - DHL EEMA

At DHL Express we have been working with the Results team on several projects throughout the region for the past year. The big advantage of working with the Results team is that they have international experience and are able to adapt to the local conditions when facilitating and training our people to become methodology experts. The Results team are passionate about the quality of the training and we have therefore been able to develop a very strong and knowledgeable team of people within our area, to make the necessary improvements to our processes.

Engin UtkanDeputy General Manager - Global Bilgi

Together with Results we have developed a training programme as a basis of our Continuous Improvement Programme. Results consultants trained and coached participating experts throughout that programme. Application of either Six Sigma or tools for continuous improvement made our customer experience process operate more effectively and efficiently.

Savaş YaşarDirector - DHL Turkey

Under the First Choice initiative, Results is providing us custom designed training at various levels. In parallel with the training together we are running projects and workshops.

With the aid of their international business background, they can deeply ascertain our needs and wants. Results is a team who is working as a part of us.

Above all, I am mostly gratified with their achievements through those projects which have far out cases and teams.

Kenan KızıltanDeputy CEO - Kale Kilit

We believe that Results made a solid contribution to the institutionalization process of Kale Kilit through application of up to date and dynamic management methodologies in accordance with our vision and mission.

Kenan Akter Group Manager of Strategy Development and Sales Support - Yapı Kredi Insurance

We are getting consultancy from Results Corporate Productivity Solutions in areas like Management by Objectives, Strategic Management and Lean Six Sigma. We've managed to create an efficient collaborative environment with their team.

Results’ approach in coaching and developing our people has maximized the benefits of the service we are getting from them.

Success in these kind of programs depends highly on the mindset change of the employees and Results has exceeded our expectations in this.

Simon Devaraj Quality Manager - Danzas Dubai

Prior to the association with The Results Group, our company had little knowledge about Six Sigma methodology, Lean concepts, etc. The excellent training and coaching from The Results Group consultants in the last 1-1/2 years have not only helped increase the knowledge base and awareness across the organization to these great cost saving and process improvement methodologies but also assisted in completing several improvement initiatives and workshops successfully.

Besides the tangible results that the company has managed to realize, the common language and thinking across the cross section of the company when it comes to process improvements, are commendable.

The professionalism and knowledge of the consultants from The Results Group are noteworthy. If you want to tackle your business and process related issues The Results Group is where you go.

Joanna Goodman FC Program Manager - DHL South Africa

This is to confirm that I worked closely with the Results Team from Turkey during 2008. They were responsible for delivering training on Six Sigma, followed by coaching on the techniques learned.

The training was of an excellent standard – a good balance between being interactive and interesting, whilst at the same time managing to impart all the required information. The group was one of mixed abilities and varied language skills, which made the training more challenging, but the trainer managed to find a way of communicating with each member of the group effectively.

Following the training, a coach was assigned to come and help put the theory into practice.I found he spent a lot of time understanding the business to ensure that the advice he gave was relevant and appropriate. He had a way of explaining things, which was not condescending, but was very clear and I learned a lot just from spending time with him during the week that he was in South Africa. Since then, he has been very helpful with various queries that I have had, and always responds to my emails in a timely and friendly manner.

During the time that I have been working with Six Sigma techniques, I have encountered a number of consultants, both internal and external to DHL, who have given training and coaching. I did not find any of them as helpful and effective as the representative from the Results Team.

Zeki Karahan CEO - Alacali Construction

I personally know the benefits of watching a company and its processes from the outside. I have noticed that Results can practice that attribute successfully. They can exhibit an impressive performance through their one on one techniques.

Gaukhar Dzhanasova Program Manager - DHL Kazakstan

I was very lucky to receive Six Sigma training from representative of Results Company Cem Denizli. Cem, as a consultant is experienced, different, and passionate trainer with lot of skills. Cem can teach you how to improve your process step by step in a very concrete and friendly way.

We all know that Y=f(x), but nobody can explain it so interestingly as trainers of Results company do.

Marie Morcos EMA Manager - DHL Egypt

We do thank you for your excellent, efficient workshops, really you have run the workshops with a professional, persuasive technique, that makes us feel you are a partner not a coach. Some may measure the success of business by it’s volume, we prefer another standard, friendships like yours.

Dennis Lister Performance Manager - Danzas Dubai

Our company has in the last year taken on a number of Improvement Initiatives. Leveraging off the DMAIC methodology the team has produced excellent results. Our coach who was part of the team has an acute skill set for determination of appropriate tools and approach for each unique initiative. All our improvements realized have been measurable and sustainable.

Alireza Saadati Quality Manager - DHL

I had a very good experience working with the Results team as the coach for the process improvement workshop in Tehran. First Choice is a methodology designed based on Six Sigma and Lean techniques running by DHL. They spent a lot of time on workshop requirements and were very passionate on giving right direction and advice to me as the runner of the First Choice workshop and I really enjoyed of the knowledge and experience of them. Beside of that, we had a friendly and relaxed environment to understand each person’s point of view and come up with fruitful results at the end.