Lean Six Sigma for Global Bilgi, Turkcell’s CRM Center with 8000 employees.
Global Bilgi was established as a call center in October 1999 in conjunction with Turkcell. Today, it is Turkey’s leading Customer Relationship Management (CRM) Center and provides services to many leading companies in Turkey operating in various sectors, primarily in telecommunications and media.
Results has delivered Lean Six Sigma training and coaching for Global Bilgi.